6 FAQ When Finding Web Design Companies in Cameroon
People frequently have common questions when looking for web design companies in Cameroon. We will look at 6 of such questions that frequently show up and answer them.
1. How Much Should My Website Cost?
Web design companies in Cameroon will charge you for your website depending on several aspects.
A. Depending on web design company
Larger companies spend more on labour, office running costs, costs of advertisement, utility bills, taxes, etc. They will surely charge you in such a way to meet up with their operation cost. Companies that have a big and well-established brand name will charge you higher. Companies who are small, with little operational costs, and seeking to prove their worth will charge you less.
B. Depending on your need
There are different needs people have when they consider having a website. Some may want a single page website with little information that only serves as a signpost for visitors who want to know about the business. Other people may need a website with 30 or 90 pages, need it to be in both French and English, need to collect payments through the website, need the web design company to do the write-up for the website, etc. Such will be charged higher than the first case.
The client should research the right web design company they may need according to their needs. It is common to see websites costing from 50,000frs to 700,000frs and sometimes way more than these in Cameroon.
2. How will I get people to visit my website after it is built?
It is so common to see people who have websites that don’t get visited because the world is not aware of the existence of the website. Before building a website, it is good to consider how you will bring people to know it exists.
You may have to inform people by word of mouth, write your website address on your business card, brochure or flyer and distribute to potential clients, etc. These technics are advantageous in that they are targeted to the people you may aspire to as website visitors but it is also very slow and difficult.
You could also consider doing the faster and better way, SEO. SEO means Search Engine Optimisation and it is specific steps and techniques applied with the goal of improving on website rankings in the search engines like Google, Bing, Yahoo, etc. SEO strategies start with keyword research, content creation, creating a website with a good user experience, and goes all the way to promoting the website with backlinks and advertisements.
It is a big thing to have your website appear on the first page on Google for your desired keyword. That is where you have to aim at because there, your potential customers will easily see you and at best use your services.
Because SEO is a big thing that takes time to accomplish, it is also costly. You can get tech advice and how to go about this from us at Smartlabs Work.
3. How Long Will it Take for My Website to Be Created?
Many of our clients come with this question in mind and are always tending to rush the process. Typically, bigger web design companies in Cameroon take longer to build a website. This is because of bureaucracy in large organisations. There is the sales department who brought in the contract, they will have to communicate it to the finance bench for accounting, pass it on to the technical team to build, if they (the tech team) do not understand something, they will talk to sales or customer care to contact the client for clarification, it is another process to get a reply from the client, etc. In such a case, it could take from 1 week to 16 weeks to deliver a website.
In smaller companies, oftentimes the sales department is the technical team too. They have a direct link to the client and frequently communicate with the client and the work goes way faster.
We at Smartlabs Work have built full professional websites in 1 day to 1 month depending on its complexity.
4. How web design companies in Cameroon process usually go?
By process, we mean the steps that web design companies use to deliver websites right from consultation with the clients.
Typically, web design companies have a 5 step or 7 step process which is similar to this – define, research, design, develop, test, deliver, and maintain.
This is where the goals and objectives of the project are defined. This is usually done in the form of questions that the client answers. These questions are usually in the likes of:
- What business is the website to reflect?
- What activities will be carried out on the website?
- Who is expected to use the website?
- Where is the market of the business located?
- What features are expected of the website?
With knowledge in these, it is easy for the web design company to continue with the research.
Research into the market, best practices of such a business, user expectations, market trends in the business is carried out to come out with deliverables like:
- The brand identity of the business
- Functional requirements (features)
- Site map
- Look and feel
Information gathered here will help with the design.
At this stage, the designer will interpret the data gathered on paper or as some form of mockup. He is expected to come out with a rough outline or drawing depicting how the website will look like. This entails:
- How will the homepage look like
- Where will and what will each button be
- Where will the buttons and link take you to
- What actions will the buttons do etc.
It is expected that the design will have to reflect or meet the competitiveness of the market, the user’s needs, and the brand of the business.
After the design is mutually adopted by both the client and the web design company, it is time to delve into web development. Some companies prefer working on the website online such that the client can see its progress. Other companies work separately and only show the client when it is completed.
The best web design companies will make sure that the websites they build pass the functional test and the early users’ test.
- The functional test seeks to correct errors like typos and broken links as well as a stress test for times when traffic spikes.
- The early user testing seeks to expose the website to a few targeted users who will navigate the site and see if they can easily accomplish their expected goal on the site. Here, the look and feel also counts.
When all the testing is done and passed, it is time to go live. The website is then put on a live server and the public is notified about its existence by one means or another (as discussed above).
It is rare that all bugs and typos be discovered during the test period. Some survive and when discovered, will need to be handled at this level.
Even if there are no bugs or typos, some content on the website may go outdated and need to be removed or updated. Some links may be broken and may need to be repaired. The content may need to be optimized for better search engine ranking. All this is done at this stage which its length is will always depend on prior negotiations the client had with the web design company.
The client will also keep in mind that they will have to pay to maintain their domain name and the hosting annually except they do so more years in advance.
5. Will the web design company help me with maintaining my website?
It is common to see abandoned websites that do not show the present reality of the business. Websites need to be updated from time to time as the need arises. Many clients give up on updating their websites for various reasons that range from boredom to lack of technical skill and the will to learn. As a result, potential website owners should also have to decide how they wish to keep their website up to date.
It is normally the responsibility of the website owner to update and maintain their website until otherwise resolved. Some clients choose to use the web design company that built their website to update and maintain it. This usually comes as an added service that the web design company will handle.
Usually, big web design companies do not offer such services as they prefer to concentrate on services that bring in higher income. Smaller companies usually will accept to update the websites of their clients for a minimum fee. Sometimes this is a better option to keeping a tech team.
At Smartlabs Work, we frown at abandoned websites and will do our best to keep our clients' websites up to date and maintained.
6. Will my fees include web hosting too?
This is a very important point that potential website owners should discuss with the web design company before paying for their service. Many web design companies tell you that they will build a website for your company at x price but did not tell you that it included hosting and a domain name or not. It is good to have this out of the way by directly asking the company.
We at Smartlabs Work have been turned down by customers who say another web design company had a better offer just to come back saying that they did not include a domain name and hosting in their offer.
Choose a web design company that is close enough to provide great customer care
The best web design companies care about your business in every way. They consider your success their success and will do their best within your budget to make you glad enough to refer their services to others. They will also help to counsel you on how you could use your website to meet your goals and also other means to benefit and earn from your website.
The best web design companies will also care about how your site performs online and its maintenance over time. When your website falls short of being easy to use, responsive, and seamless, the web design company has to take out time to quickly fix these issues.
Talk to us if you have any questions you would want to be answered as regards your business’ presence online. We are glad to get back to you. Call us so we can take your business online with wings.